Office of Nursing

Quality Assurance/Quality Improvement

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Highlights

Date Focus
1997 – 1998 Developed first model of QA that was a mix of process and community indicators, but it was rejected and scratched.
1998 Developed second QA model that was focused on nursing practice under nurse protocol.
1999—2000 Conducted pilot; revised model; produced first site visit manual; completed baseline site visits to one site in each of 19 districts.
2000—2001 Reviewed results of site visits; produced 2nd edition of QA Manual with expanded components.
2002 District teams began making site visits to counties within their respective district.
2004 – 2005 State office site visits were made to 13/18 districts to assess the QA/QI process and experience. The process of revising the QA/QI Manual began
2006 Surveyed state office programs regarding QA/TA and Site Visit activities; developed report of findings and recommendations for improved coordination and integration.
2007 New Record Retention Schedules were approved by the Division of Archives and History and distributed. A new CD-ROM on Documentation Standards was produced and distributed. The new standards and training tool were reviewed with District QA/QI Coordinators on September 24, 2007 via the video conferencing system. District QA/QI teams continue to make site visits to counties within their districts. The QA/QI Manual is under revision with a projected completion date of July 2008.
2008 The Division’s Quality Assurance and Improvement Task Force conducted a statewide survey of District QA/QI activities. Developed a report and findings that highlighted points of excellence, opportunities for improvement and recommendations for action.
2008 The Senior Director for the Office of Health, Information, Policy, Strategy and Accountability (HIPSA) requested the Nursing Section to delay distribution of the 2008 QA/QI Manual while the Division conducted an assessment of state and local public health QA/QI activities as part of the agency’s planning efforts to strengthen QA/QI and prepared for national voluntary accreditation.

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